Implementation of Homecare as a combination of services and technology. Lessons Learned– Presented by Marc Veldhoven, ZuidZorg at the Health Tech Event which takes place on 08-12-2016 at High Tech Campus in Eindhoven, The Netherlands.
ZuidZorg started in 2004 with the use of EHealth in combination with HomeCare. In that year we bought a medical Call Centre and started with remote care and personal alert.
In ten years’ time, the client base grew to 15.000 clients for personal alert and 700 clients for remote care. Then (in 2012) we started to experiment with Robot Rose, the Philips Medido, Remote Monitoring of COPD clients, Philips Care Sensus, Track & Trace for dementia, Virtuel consulting, etcetera. This changed our care company enormously.
What did we gain? What did we lose? From the perspective of the client, the coworkers (staff) and the care organization ZuidZorg.
Lesson Learned will be shared with you.
About Marc Veldhoven
Marc Veldhoven (62) is chairman of the board at ZuidZorg (system provider in Home Care in Brabant). He started his career in Education. First as a teacher. Later on as a manager and an administrator. In between Marc was a publisher and manager at the media group VNU.
In all those jobs Marc spent a lot of time on the implementation of innovation. How do you get good innovations at work in an environment of technophobes and computer illiterates?
ZuidZorg is a foundation and has the following subsidiaries:
- Stichting Ledenservice ZuidZorg
- ConnectZorg B.V.
- ZuidZorg Kraamzorg B.V.
- Hulp Thuis B.V.
They are all under the same management board and supervisory board. The Board of Directors leads the entire ZuidZorg group and consists of President Marc Veldhoven and Member Charles Laurey. The Supervisory Board supervises the policy of the Board of Directors and on the General State of affairs and consists of President Wim de Ruiter and Vice-President Driek van Griensven and members Carla Ottenhoff, Hetty van Velzen and Peter Knuvers.